Refund policy

You can cancel your reservation at any time up to 72 hours before the scheduled flight and receive a full refund. You will not be asked any questions.

Within 72 hours of the flight if you wish to cancel, please contact us here to tell us why and we will review your request.

Less than 48 hours before the flight if you wish to cancel 50% of the service will remain due.

In the event that you do not come on the scheduled flight without having notified, no refund will be possible

Refund Policy Details

  • If you are entitled to a refund or partial refund, your credit card will be refunded automatically.

Further information

  • If you canceled within 72 hours of a purchase, the transaction may have been canceled before the funds were settled. If so, instead of receiving a refund, the initial charge will be removed from your account within 20 business days.

  • Please allow up to 20 business days for your refund to appear on your credit card statement.

  • Mitireva Fly is not responsible for bank charges, commissions or overdrafts. The only way to remove these fees is to negotiate directly with your bank.